Huntress Labs · 24/7 AI-Centric SOC
Huntress 24/7 AI-centric Security Operations Center (SOC) is powered by a team of world-renowned engineers, researchers, and security analysts dedicated to stopping cyber threats before they cause harm. The team protects more than 5 million endpoints and 12 million identities across 250,000+ businesses around the globe through Huntress Managed Endpoint Detection and Response (EDR), Managed Identity Threat Detection and Response (ITDR), and Managed Security Information and Event Management (SIEM).
The Huntress SOC is made up of elite security professionals who monitor activity across endpoints and identities, looking for attacker behavior and suspicious activity tied to real-world tradecraft. Customers don't have to sort through endless alerts or shoulder the burden of investigation themselves; the SOC simplifies security operations by providing organizations with validated incidents, direct guidance, and clear response actions when something actually matters. The intelligence gathered by Huntress SOC analysts and threat researchers also feeds back into Huntress' Security Awareness Training and Security Posture Management tools, creating a cycle of continuous improvement grounded in real-time attacker tradecraft.
With a follow-the-sun model, the Huntress SOC is composed of some of the world's top experts, distributed across regions and time zones. Huntress also uses AI to accelerate investigation at scale, but analysts own every verdict and response. All of this is packaged as managed outcomes, providing 24/7, enterprise-grade protection to all businesses.
24/7 Global SOC Coverage - The Huntress SOC operates around the clock with analysts monitoring, investigating, and responding to threats across customer environments at all hours. This allows customers to receive support and threat validation whenever suspicious activity occurs, not just during standard business hours.
World-Class Security Expertise - The Huntress SOC is staffed by highly skilled analysts and threat hunters dedicated to protecting businesses that often lack access to this level of security talent on their own.
AI-Centric, Human-Led Detection and Response - Huntress uses AI to help analysts process large amounts of telemetry and accelerate investigations, but humans own every verdict and response.
Analyst-Led Threat Validation - Every alert reviewed by the Huntress SOC is evaluated by an analyst before escalation. Customers receive validated incidents with context and guidance instead of raw alerts that still require investigation on their end.
Real-Time Incident Reporting and Notifications - The Huntress SOC provides detailed incident reporting along with email, SMS, and phone notifications for high-severity threats, helping customers respond quickly when urgent action is required.
The Huntress SOC is made up of elite security professionals who could take their talent almost anywhere, but choose to dedicate their careers to protecting the businesses that are too often overlooked. Their work does not just strengthen individual customer environments; it helps raise the security threshold globally by being leaders in the broader community, providing trusted insight into what attackers are doing and how defenders can respond.
Many Huntress customers are organizations that would never realistically be able to hire or retain a large in-house SOC team of top talent on their own. Huntress was built around the idea that businesses of all sizes should have access to enterprise-grade security expertise, threat hunting, and incident response without the cost and operational burden traditionally associated with mature security operations programs.
At the center of the Huntress SOC are some of the top security professionals in the world, people who provide 24/7 protection and have dedicated their careers to helping businesses that are too often overlooked get the protection they deserve, at a fraction of the cost. Multiple members of the Huntress SOC have been recognized as finalists or winners of the SANS Difference Makers Awards for outstanding security achievements and meaningful contributions back to the InfoSec community.
What also sets the Huntress SOC team apart is its role beyond individual customer environments. Because the team is constantly monitoring, investigating, and responding to real-world threats across a 250,000+ customer base, 12 million identities, and 5 million endpoints, the Huntress SOC team is often among the first to identify emerging attack patterns, help mitigate active incidents, and share guidance that benefits not only customers, but the broader security community. They were among the first to spot the signs of major attacks and exploitations like Axios npm, React2Shell, and SolarWinds Web Help Desk.
The team behind the Huntress SOC is not just responding to alerts. They are mission-driven defenders helping businesses stand stronger against threats they could never face alone. By bringing elite security expertise to the organizations that need it most, they are closing the gap between who attackers target and who has access to meaningful defense, while helping raise the standard for how the entire security community detects, responds to, and learns from threats as they unfold.
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